Case Study: North Texas Allergy & Asthma Associates
The Situation: Plagued by Inadequate Billing and Document Management in Their Existing System
North Texas Allergy & Asthma Associates was founded in 1927, making them one of the oldest allergy practices in the country. The practice was founded by Dr. Harvey Black, a president of the American Society of Clinical Pathology and co-author of the textbook “Practice of Allergy.”
As a busy practice, seeing more than 4,000 patients, they were no stranger to technology. They had a practice management system in place for approximately 6 years, but they soon found that it didn’t integrate with electronic medical records or allergy shot systems.
They’d grown tired of having to step out of the exam room each time they needed to view shot records. They knew it was time for a change.
Additionally, the practice was dealing with other document management challenges. With two office locations in Plano and Dallas, faxing data between the two in order to track patients was a major hassle and manually storing and tracking that information was completely inefficient.
Plus, when they were out of the office, they couldn’t access any of their data from home if it was needed - yet another big inconvenience. Their overall practice efficiency needed a shot in the arm.
The Solution: Superior Billing and Well Designed Shot Records
After researching a number of other systems on the market, North Texas Allergy & Asthma Associates found that AllergyEHR, from Meditab Software - a fully integrated scheduling, EHR, billing and immunotherapy solution - offered everything they were looking for.
“Meditab’s superior billing was one of the main reasons we switched over. Our payment of claims and rejections were all pretty messed up.”
Another factor in their decision to choose AllergyEHR was the dedicated support resources. In fact, after using the system for a while now, the comprehensive product support they received has been described by the practice as one of “the most appreciated parts of AllergyEHR.”
They know that they can access support resources when they need them - online or on the phone and that the team answering their inquiries has the experience to talk them through whatever challenges they may be facing.
The Outcome: A Seamlessly Integrated Billing and Clinical Solution
By switching to AllergyEHR, North Texas Allergy & Asthma Associates has turned the page in a new chapter of their 86 year history. For the past two years, they have been a paperless practice!
With access to tools that give them complete patient information at the click of a mouse, the practice has been able to offer improved quality of care to their patients.
Now that they’ve replaced manual patient record processes with electronic records, they can easily track and update patient data as required. No more tracking down faxes of lab reports from one location to the next.
Providers can also securely access patient charts from home in case of on-call situations or emergencies. Everything they need to know about a patient is accessible to them online. This has led to not only a better overall experience for their patients, but also a better quality of life for the providers.
Throughout the practice - from front office, to back office and everywhere in between, they have experienced improved workflows and overall gains in efficiency.
They have seen “more efficiency, fewer rejections, more money and more success collecting claims,” resulting in higher revenue and an improved bottom line.
The streamlined shot lab has also enabled them to save tremendous amounts of time and better manage their shot processes. No more running in and out of the exam room to access and update shot records. It’s all done via a single electronic patient record and with only a few clicks. They save time per visit meaning they can see more patients and their patients have shorter wait times - it’s a win-win!
One of the oldest practices in the country has gone fully electronic, putting all of the headaches caused by paper processes and manual document management behind them. Based on the comments from the North Texas Allergy them take the next steps in their quest to continue providing patients with great care and a positive experience.
About Meditab
Established in 1998, Meditab Software Inc., developers of IMS (Intelligent Medical Software), overs clinical automation systems that maximize productivity, advance patient care, manage utilization, and reduce costs.
Meditab develops and supports a multi-award-winning, multicer ctronic Health Records (EHR) system that combines clinical charting, e-prescribing, population management, decision support, practice analytics, document imaging and much more, on a single database platform.
The company takes tremendous pride inproviding comprehensive, user-friendly, and a ordable solutions for each practice’s unique needs. Time tested and proven, IMS generates tangible returns for medical practices of all sizes. Headquartered in Oakland, Califor ross the globe, Meditab supports hundreds-of-thousands of users nationwide.
Benefits experienced:
- Increased revenues
- Received Meaningful Use incentives
- Completely paperless for the past two years
- Time saved by completing patient interaction withouthaving to leave the room
- Improved efficiency with labs
No comments:
Post a Comment